Wednesday, August 27, 2008

Homework due 30th August

Module 29: Due 30th of August - (Will collect Monday the 1st September, if it hasn't been emailed)

Knowledge compedencys: From handbook

Read Book chapter: Promote additional producat or services to clients Pages 38 to 53, then anser questions of Page 53

Answer the following three question:
State two factors to be considered when planning and implementing promotional activities
What is a grievance
What is a grievance policy document, where should it be found in a salon and what does it outline

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